Free shipping for all orders within the United Kingdom
We will ship your purchase within 2 working days, Monday- Friday, and often shipping will be the following day. Our standard service is Royal Mail First Class.
Please check that you have given us your correct delivery address. We are not responsible for the loss of incorrectly addressed parcels, and will not offer a refund in these circumstances.
You can also pick up your order from a North London Sling Library session. These take place at Coram’s Fields, 93 Guilford Street, London, WC1N 1DN, Wednesdays 10:30-12:30 in term time. Session times and locations may vary during school summer holidays. Please confirm by email to firstname.lastname@example.org that a session is running before coming to pick up your order.
Delivery to Europe via a tracked service is charged at a flat rate of £8, and to the rest of the world at a flat rate of £11. If you would like to purchase a small item such as a hat or clip-on toy, please contact us and we can adjust the shipping cost accordingly. To provide additional delivery instructions, please email us at email@example.com. We regret that we are unable to ship slings to USA or Canada.
We are a family business with small children, and while we always do our best to send goods out within 2-3 days, there may be times where a family emergency or illness means there is a delay. We will do our best to let you know if that happens.